Hardware support from your global IT support partner

We understand, when your client suffers hardware faults it can cause immediate productivity issues and require a swift response to minimise disruption. Thanks to our decades of experience planning  for and providing hardware support around the globe, we’re ready to go at a moment’s notice.

Total coverage you can trust

We support all types of IT hardware, regardless of supplier or brand. Each item is covered on an annual basis at an agreed service level and cost, ensuring maximum availability and extended equipment lifetime, to deliver comprehensive hardware support wherever your clients operate.

Whether you are a reseller in the business or enterprise markets, our UK-based service operation provides support every hour of every day. You can trust us to keep your clients hardware maintained, while you focus on building a more profitable strategic relationship with them.

Key features of our Chanel Partner service:

  • UK-based 24/7/365 service desk
  • Global multi-vendor support
  • Flexible service level agreements
  • Pro-rata additions and deletions during contracted term
  • Consolidated hardware contract dates
  • Increased margins on post-warranty support
  • Dedicated account management team
  • Qualified engineers and strategic stock locations

Your global IT partner

If you’d like to hear more about how the service we provide for your clients, will enhance your relationship with them, please get in touch and tell us what you need. We’re listening.

Get in touch

For further information about our services and products, please get in touch with us, and one of our experts will be able to help get your quest on the way for better business performance.

E: [email protected]
T: +44 (0)203 102 7072

Get in Touch

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Begin your quest today